Frequently Asked Questions
Expert Answers from The Counseling Corner Team
Q: Are all therapists the same? Don’t they all offer similar counseling services?
A: No, not all therapists are the same. Just like in medicine, therapists specialize—and not every therapist is trained or experienced in every area. You wouldn’t go to a dermatologist for heart surgery. The same is true in counseling. It’s essential to choose a therapist who specializes in the exact area you or your family needs—whether that’s child therapy, teen counseling, trauma recovery, marriage counseling, or something else.
At The Counseling Corner, all of our therapists are licensed professionals with advanced training in their specialties. We match you with someone who’s not only qualified but passionate about working in your area of concern. Choosing the right therapist makes all the difference.
Q: Should I just pick a therapist from my insurance provider list?
A: While this is a common approach, it's not always the most effective. Insurance lists simply show which therapists have signed a contract—they don’t reflect skill, specialization, or client fit. When it comes to your emotional well-being or your child’s development, quality matters most.
At The Counseling Corner, we recommend choosing a therapist based on training, experience, reputation, and personal fit. If you have insurance, we’ll help verify your benefits and bill most insurance plans directly, so you can focus on getting the care you need.
Q: What if I have unique needs, like evening appointments or private pay?
A: Many clients have unique needs—and we’re here to meet them. Whether you need evening or weekend appointments, prefer not to use insurance for privacy reasons, or require flexible scheduling, we will do our best to accommodate you. Let us know what you need, and we’ll help you find the right fit within our team.
Q: How long will therapy take?
A: Counseling is as unique as the person receiving it. The length of therapy depends on the nature of the problem, how long it has been present, and how motivated the client is to make change. Some issues can be resolved in just a few sessions. Others, especially those rooted in trauma, relationship dynamics, or long-term patterns, may take more time.
Therapy is a tool—but like any tool, it only works when it’s used. Our job is to guide, equip, and empower you. Your job is to show up, do the work, and stay open to growth.
Q: How are therapy goals set?
A: Therapy goals are a collaborative process. Just like when visiting a doctor, some issues may be urgent and need immediate attention. Others may be important but not critical. At The Counseling Corner, your therapist will assess your situation, offer recommendations, and work with you to prioritize goals that matter most to you or your family. In the case of children, parents will help shape the goals based on what they’re observing at home or school.
Q: What credentials and experience should I look for in a therapist?
A: This is one of the most important questions you can ask. At The Counseling Corner, all of our providers are licensed therapists with specialized training in child therapy, teen counseling, adult counseling, marriage counseling, family therapy, and trauma recovery. Many of our team members have over 10–20 years of clinical experience, and we continuously invest in advanced certifications, supervision, and training.
You deserve to work with someone who knows their craft and cares deeply about your progress.
Q: Will I have access to my therapist outside of appointments?
A: We understand that sometimes support is needed outside of session times. At The Counseling Corner, urgent support is available 24/7 when necessary. Our administrative team and therapists also do their best to return calls or messages promptly during business hours.
Q: Do you have a location near me?
A: Yes! The Counseling Corner has multiple locations to serve families across Central Florida, including:
Orlando (Downtown/Milk District)
Clermont (West Orange County and Lake County)
Orange City/Deland/Sanford/Debary (North Orlando and Volusia County)
We also offer secure Online therapy for clients across all of Florida.
Q: Will you bill my insurance company?
A: Yes. We bill most major insurance providers on your behalf. We also offer self-pay options for clients who prefer not to use insurance or whose plans don’t offer adequate mental health coverage.
Q: What forms of payment do you accept?
A: We accept all major credit cards (Visa, Mastercard, Discover, American Express), as well as checks, cash, and Health Savings Account (HSA) cards. Our goal is to make payment as easy and flexible as possible for you.
Q: How quickly can I get an appointment?
A: We understand that when you reach out, it’s often because something urgent is happening. At The Counseling Corner, we strive to schedule emergency or high-priority clients within 2–5 days. For most non-emergency cases, we aim to have you scheduled within 2–3 weeks, depending on your availability and therapist match.
Q: What’s the difference between counseling and life coaching?
A: Counseling focuses on healing emotional wounds, managing mental health concerns, and resolving past or present issues such as anxiety, trauma, or family conflict. Life coaching is more future-focused—designed to help motivated individuals set goals, improve mindset, and unlock their potential in specific areas like parenting, school, work, or sports.
At The Counseling Corner, we offer both counseling and coaching—and sometimes a combination of the two—to help you move forward with clarity, confidence, and support.
Q: How do I know if my child needs therapy?
A: Children may not always have the words to express what they’re feeling, but they often “show” us through their behavior. If your child is experiencing frequent outbursts, withdrawal, sleep problems, anxiety, sadness, school difficulties, aggression, or big emotional swings, it may be time to consult a therapist.
Early intervention through child therapy or play therapy can help your child build resilience, emotional awareness, and healthy coping skills before problems grow more serious.
Q: Do you offer therapy for the whole family?
A: Yes. Family therapy is one of our core services. It can be incredibly effective for improving communication, reducing conflict, and strengthening family relationships—especially when navigating major life transitions, blended family issues, divorce, or teen behavior concerns.
We work with families to identify patterns that aren’t working and replace them with strategies that bring connection, structure, and peace to the home.
Q: How does parent coaching work?
A: Parent coaching gives you practical tools, emotional support, and expert insight to help you handle everyday parenting challenges with more confidence and calm. Whether you're navigating tantrums, screen-time battles, co-parenting struggles, or teen pushback, our licensed therapists and coaches will guide you step-by-step through strategies tailored to your child’s temperament and your family’s values.
We work with parents of toddlers through young adults—and we’re here to empower you, not judge you.
Q: Will therapy be confidential?
A: Yes. Confidentiality is a cornerstone of therapy. Everything you share in session is kept private, with a few legally required exceptions—such as when there is a risk of harm to yourself or others, or in cases of child or elder abuse. For children and teens, we balance their confidentiality with appropriate parental involvement, always keeping the child’s emotional safety and the family's well-being at the center.
Q: What ages do you work with?
A: At The Counseling Corner, we provide therapy and coaching for a wide range of ages:
Toddlers and preschoolers (via play therapy and parent support)
Children and pre-teens
Teenagers and high school students
Young adults navigating college, work, or independence
Adults, couples, and families
We match clients with specialists trained for each stage of life.
Q: What types of counseling and support services do you offer?
A: At The Counseling Corner, we offer a wide range of expert services to meet the needs of individuals and families across all ages and life stages. Our specialties include:
Individual Therapy for adults and young adults
Parent Coordination (including court-involved families)
We also offer customized care for a variety of emotional, behavioral, and relationship concerns. If you’re unsure which service is right for you or your loved one, we’re happy to guide you.
Q: How long has The Counseling Corner been serving the community?
A: The Counseling Corner has been proudly serving Orlando’s mental health needs since 1998. For over two decades, families across Central Florida have trusted us for expert, compassionate care. Whether you’re looking for child therapy, teen counseling, adult therapy, couples counseling, or family support, you could search the four corners of Central Florida—or you can turn to the trusted one: The Counseling Corner, est. 1998.
Still Have Questions? Let’s Talk.
Whether you’re navigating a crisis, seeking personal growth, or just trying to find the right fit for your child or family—we’re here to help. Reach out anytime and let us guide you to the support that fits your life.
📞 Call us today: 407-843-4968
📧 Email: info@counselingcorner.net
🌐 Visit us at www.counselingcorner.net